Gift Cards

We have prepared gift cards for special occasions to celebrate the birth of a loved one.

The birth of a baby is a special moment, but choosing a baby gift can be a challenge, so this gift card is the perfect way to celebrate this joyous moment for the new family.

For those who:

• Freedom of choice : Don't worry if you're not sure about the gender or when you'll receive the gift. With your gift card, you can choose the product you want, when you want it.
• A wide range of products : We have a wide range of products, including baby clothes, toys, and childcare items. You can choose from a wide range of options to find a gift that suits your needs. You don't have to worry about buying the same gift twice.
• Online redemption : Gift cards are easy to redeem in our webstore. Simply add the products you want to your cart, enter the gift card code and your new loved one will have a wonderful present.

Gift cards can be sent to people who are giving birth at their parents' home or to people who live far away. The sender can receive the card directly and have it delivered to the recipient at their desired time.

We have received many comments from mothers saying that they really want the Sophie the Giraffe collection, but that they can't afford to buy them themselves because of the high price. So, through gift cards, you can collect as many Sophie the Giraffe goods as you want.

We sincerely hope that your loved ones will be pleased with it.

Expiration date: One year from the date of purchase.

■ About shipping

• If you place your order by 8:00 AM, it will be shipped on the same business day.
• Orders placed after 8:00 AM will be shipped on the next business day.

■ Note

• We may be closed for shipping or responding to inquiries on weekends, national holidays, and long holidays (New Year's, Golden Week, Obon, etc.). Therefore, we will respond in order from the reopening date.
• Please note that if we need to confirm your order, shipping may be delayed.

■ Regarding returns and exchanges <br/>If you wish to return or exchange an item, please contact us within 8 days of receiving the item.

■ Returns and exchanges due to customer convenience <br/>The customer is responsible for the round-trip shipping costs when exchanging items.

■ Changing the delivery address <br/>Changing the delivery address after shipment will incur a fee of 660 yen.

■ We will cover the return and exchange fees due to initial defects or incorrect products.

■ Note

• Even in cases of initial defects or incorrect products, we may refuse to accept your order if a long period of time has passed.