Gift Cards

We have prepared gift cards for special occasions to celebrate the birth of a loved one.

The birth of a baby is a special moment, but choosing a baby gift can be a challenge, so this gift card is the perfect way to celebrate this joyous moment for the new family.

For those who:

• Freedom of choice : Don't worry if you're not sure about the gender or when you'll receive the gift. With your gift card, you can choose the product you want, when you want it.
• A wide range of products : We have a wide range of products, including baby clothes, toys, and childcare items. You can choose from a wide range of options to find a gift that suits your needs. You don't have to worry about buying the same gift twice.
• Online redemption : Gift cards are easy to redeem in our webstore. Simply add the products you want to your cart, enter the gift card code and your new loved one will have a wonderful present.

Gift cards can be sent to people who are giving birth at their parents' home or to people who live far away. The sender can receive the card directly and have it delivered to the recipient at their desired time.

We have received many comments from mothers saying that they really want the Sophie the Giraffe collection, but that they can't afford to buy them themselves because of the high price. So, through gift cards, you can collect as many Sophie the Giraffe goods as you want.

We sincerely hope that your loved ones will be pleased with it.

Expiration date: One year from the date of purchase.

Shipping Information (within Japan)
If you place your order by 8:00 AM, it will be shipped on the same business day. Orders placed after 8:00 AM will be shipped on the next business day.

Important Notice
Shipping and customer support may be suspended during weekends, public holidays, and long breaks (such as New Year's, Golden Week, and Obon). Therefore, we will respond sequentially starting from the next business day. If we need to confirm any details regarding your order, the shipment may be delayed, so we appreciate your understanding.

Returns and Exchanges
If you wish to return or exchange an item, please contact us within 8 days of receiving the product.

Returns and Exchanges for Customer's Convenience
The round-trip shipping costs for exchanges will be the customer's responsibility.

Address Change
If you need to change the delivery address after shipment, a fee of 660 yen (within Japan) will apply.　

Returns and Exchanges Due to Initial Defects or Incorrect Items
We will cover the round-trip shipping costs for returns and exchanges due to initial defects or incorrect items.

Important Notice
Even in cases of initial defects or incorrect items, we may refuse returns or exchanges if a long period has elapsed.

Shipping will be from within Japan. Any customs duties will be the responsibility of the recipient.